Careers at Heathfield Hair and Beauty

About Us

We are a long-established rural salon located just outside the Somerset town of Taunton; specialising in beautiful hair with bespoke service and treatment plans for our salon guests to give them an outstanding salon experience.

Our decades of experience and wealth of expertise create the perfect potion for unleashing our passion and creativity on our guest’s hair. Our unique pricing structure allows hair to be individual and tailored for our guests, preventing limitations caused by price and time issues.

Culture and Values

Our culture and values define us and set us apart. The welfare of everyone is at the forefront of what we do. We promise to leave our customers relaxed, refreshed, centred, and confident.

What we strive for to give our guests a one-of-a-kind service experience:

  • It is all about the quality of the experience

  • Embrace the power of random acts of kindness; it feels good to make someone else feel great

  • Always be growing

  • Be passionate about the details

  • It is not just the hairstyles we are selling. It is the happiness and certainty that comes from expert knowledge and excellent service

  • Give our guests something to talk later about to their friends

  • Shine like a star and help others sparkle too

  • Be honest and respectful to everyone at all times, especially not forgetting yourself

  • Heathfield Hair and Beauty otherwise known as family

The Role

Core Competencies

  • Solution-Based Thinking - Be Part of the Solution and Not the Problem

    • If any day-to-day problems arise, generate solutions to solve them, and do not leave them unresolved for someone else to deal with. Never give up, and if you do not know how, seek advice.

  • Complete Ownership of Tasks

    • If asked to achieve a task but you are unable to in the agreed time, then there are two ways to overcome this. Either delegate to someone who can take over the task or seek advice from a colleague to find out the steps to help you finish. Do something about it, do not leave it, ask.

  • 360 Degree Thinking

    • Be aware of the space around you and what can be done to keep our salon happy and running smoothly. Pay attention to your surroundings, what can you do to help everyone?

  • Qualities Required in Creating Beautiful Hair

    • It should be noticeably clear that you need to be competent and qualified to a good level and standard.

  • Autonomous

    • Means working independently. Self-controlled, not governed by outside forces.

  • Organisation Skills

    • To organise their own salon life: a neat and clean working environment, punctuality and pride in yourself and your work.

Activities

  • Cutting and colouring great hair

  • Scalp Massage

  • Blow-drying

  • Making notes on all guests

  • Customer care to the highest degree

  • Artistic style within yourself as well as the hair you produce

  • Hold great conversations

  • Conducting excellent and thorough consultations

  • Going the extra mile every day

  • Taking pictures of your work for social media

  • Listening to the guests

Outcomes of the above

  • Great hair every time

  • In-depth, well-documented notes

  • Building a busy column

  • Team player

  • Retention of guests

  • Guest referral

  • Guest testimonials

  • Every problem solved

  • Every guest to have the highest quality experience we can provide

Required Skills

  • Full understanding of

    • Cutting

    • Colouring

    • Toning

    • Perming

  • The male grooming experience

  • Knowledge of product skills and upselling

  • Understanding the lifecycle of marketing

  • Understanding of pre-booking

  • Understanding of growing a column

  • Innate use of social media

Desirable Skills

  • Social Media Marketing

  • Teaching Skills

  • Paul Mitchell, Keune and K18 knowledge

  • Reservations knowledge


What We Are Offering

We pride ourselves on being the best place you could work.

We are doing this by encouraging a great work-life balance, being part of an ever-growing family, striving to be the best salon around, having fun and maintaining a strong culture of continuous improvement.

Benefits

Competitive Salary

Competitive salary with a guaranteed wage along with a commission structure to earn more through the representation of your work and promotion. No one is held back as there is always more room to grow, and we encourage this.

Flexible Working

You will need set hours to collaborate with the team, but we will do our best to be flexible so you can support your personal life.

Social Events

Annual all-staff meet-up. Dinner and drinks included

Holiday

28 days paid holiday, inclusive of public holidays. We will make sure you take them, we all need a break!

Family-Friendly Work Environment

The salon owner and other staff members have children, so we understand the challenges that this can create! We are empathetic, and we will support this where we can.